Hey Awesome Event Host-
We’re excited to announce some new functionality available in the host dashboard. You now have the ability to exchange tickets from one event with tickets from another event. Pretty cool, right? See below for a quick screengrab highlighting the functionality.
To take advantage of this new functionality, hop into the dashboard and click on the Transactions tab. Find the original transaction, select Exchange Tickets, and click the ticket that you want to exchange. After that, find the new event and the new ticket tier. Leave an optional reason for the exchange, or go right ahead and exchange the ticket. A new transaction for the exchanged ticket will be generated, and will include details from the original transaction if you click on the + icon.
We’re looking forward to building out some additional functionality related to ticket exchanges, including the ability to exchange multiple tickets at the same time.
If you have any questions, comments, concerns, or feedback related to the new feature, please reach out to me directly at firstname.lastname@example.org.